Terms of service.

EMCO Terms and Conditions

Welcome to EMCO! These Terms and Conditions ("Terms") outline the rules and regulations for using our website, purchasing products, and interacting with EMCO ("we," "us," "our"). By accessing our website, purchasing from us, or otherwise engaging with EMCO, you agree to be bound by these Terms. Please read them carefully.

1. General Information

EMCO is a beauty brand owned and operated by Ella McConnell. Our products are intended for personal use only, and resale is strictly prohibited without prior written permission from EMCO.

2. Use of the Website

By using our website, you confirm that you are at least the age of majority in your state or province of residence. You agree not to use our website or products for any illegal or unauthorized purposes. You also agree not to interfere with the security or proper functioning of our website.

3. Product Information

We strive to provide accurate product descriptions and information, but we do not guarantee that all product details (including but not limited to colour, sizing, or ingredient lists) will be completely accurate, complete, or error-free. Products may vary slightly from their pictures due to photography and screen display limitations.

4. Orders and Payment

All orders are subject to acceptance and availability. EMCO reserves the right to refuse or cancel any order for any reason, including but not limited to issues related to product availability, errors in product information or pricing, or fraudulent activity.

**Payment:** We accept a range of payment options on our website. By providing payment details, you confirm that you are authorized to use the payment method provided. Your payment information will be processed securely, and we do not store credit card details on our site.

**Pricing:** Prices for our products are subject to change without notice. EMCO reserves the right to modify or discontinue products without prior notice.

5. Shipping and Delivery

We aim to process and ship orders as quickly as possible. Shipping times and costs will vary depending on your location and shipping method selected. Once your order is shipped, we are not responsible for any delays caused by the shipping carrier.

**International Orders:** International shipping may incur customs fees and taxes specific to the destination country, which are the responsibility of the buyer.

6. Returns and Refunds

Your satisfaction is important to us! If you are not completely satisfied with your purchase, please contact our Customer Service team within 14 days of receiving your order.

**Eligibility for Returns:**

- Products must be unused, in original packaging, and in the same condition as received.

- Certain products (e.g., opened cosmetics) may not be eligible for return for hygiene and safety reasons.

- Sale items are final sale unless defective or damaged upon receipt.

**Refunds:** Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days.

7. Limitation of Liability

EMCO is not responsible for any harm or damages arising from the use of our products or website. We do not guarantee that our products will meet your expectations or that any errors on the website will be corrected.

8. Intellectual Property

All content on the EMCO website, including but not limited to images, graphics, text, and trademarks, is owned by or licensed to EMCO and is protected by intellectual property laws. Any use of our content without express permission is strictly prohibited.

9. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy](link to Privacy Policy) to learn how we collect, use, and protect your information.

10. Changes to Terms and Conditions

EMCO reserves the right to modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and your continued use of our website and services constitutes acceptance of the updated Terms.

11. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

Email: info@emcobeauty.co.uk

Thank you for shopping with EMCO!