Privacy policy.

1. Information We Collect

We collect personal information that you provide directly to us, as well as information that is automatically collected when you use our website.

a. Information You Provide to Us

  • Personal Details: When you create an account, make a purchase, or contact us, we may collect information such as your name, email address, shipping address, billing address, phone number, and payment information.

  • Purchase History and Preferences: Information about your orders, preferences, and interests that help us understand your shopping habits.

  • Communication: When you contact us for support or feedback, we may keep a record of your communication to improve our services.

b. Information Collected Automatically

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect data about your interactions with our website, including your IP address, browser type, device information, pages visited, and time spent on the site. This information helps us improve our website and customize your experience.

  • Analytics: We use third-party analytics tools (e.g., Google Analytics) to help us analyse website usage and improve our services.

2. How We Use Your Information

EMCO uses your information to provide, maintain, and improve our services. This includes:

  • Processing Orders: To fulfill your purchases, process payments, and handle shipping and delivery.

  • Customer Support: To respond to your inquiries and provide assistance with your orders.

  • Personalization: To customize your shopping experience and offer recommendations based on your preferences and previous purchases.

  • Marketing Communications: To send promotional emails, newsletters, and offers that we think may be of interest to you. You can opt out of these communications at any time.

  • Analytics and Improvements: To analyze usage trends, enhance our website, and improve our products and services.

3. How We Share Your Information

We do not sell, trade, or otherwise share your personal information with third parties, except as outlined below:

  • Service Providers: We may share information with third-party vendors that assist us in providing services such as payment processing, shipping, customer support, and marketing.

  • Legal Obligations: We may disclose your information if required to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, and safety of EMCO, our customers, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Cookies are small data files stored on your device that help us remember your preferences, understand how you use our site, and improve our services. You can modify your browser settings to manage cookie preferences; however, some features of our site may not function properly if cookies are disabled.

5. Security of Your Information

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no online data transmission or storage method is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Access and Correction: You may access and update your account information by logging into your account. If you need further assistance, please contact us.

Marketing Opt-Out: You can unsubscribe from our marketing emails by following the “unsubscribe” link in the email. Please note that even if you opt-out, you may still receive non-promotional communications related to your account or orders.

Cookies: You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.

9. International Users

If you are accessing our website from outside the United States, please note that your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction. By using our services, you consent to the transfer of information to the United States and other jurisdictions.

10. Changes to Our Privacy Policy

EMCO reserves the right to modify this Privacy Policy at any time. We will update the "Last Updated" date at the top of this page when changes are made. Your continued use of our website and services after any changes constitute acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@emcobeauty.co.uk

Thank you for trusting EMCO with your information! We are committed to safeguarding your privacy and making your shopping experience safe and enjoyable.